Privacy Policy

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for using, browsing, filling the details in the form made available through Mato Fresh App

M/s. UB Integrity Solutions Pvt Ltd and its affiliates respect your privacy. This Privacy Policy describes in brief the manner in which your data is collected and used by M/s. UB Integrity Solutions Pvt Ltd while accessing, filling the form made available through Mato Fresh App . You are advised to please read the Privacy Policy carefully.

By downloading, accessing, browsing Mato Fresh App, you agree to the collection and use of your data by M/s. UB Integrity Solutions Pvt Ltd

The term “We” shall mean and include M/s. UB Integrity Solutions Pvt Ltd

The term “You” shall mean and include any Natural person browsing, accessing Mato Fresh App also while filling the form made available through Mato Fresh App

Rule 3(b)- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

M/s. UB Integrity Solutions Pvt Ltd herein informs you that in case of any non-compliance to this Privacy Policy, we shall the right to terminate the access or usage rights to Mato Fresh App

Rule 3 (f)- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

M/s. UB Integrity Solutions Pvt Ltd shall inform you regarding any changes in this Privacy Policy periodically or once a year as the case may be.

WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU?

We will automatically receive and collect certain anonymous information in standard usage logs including:

an IP address, assigned to the device which you use
the device id’s and other details

We may collect the following Sensitive Personal Data or Information (SPDI), Personal Information about you, while you fill the details specified in the form made available through Mato Fresh App :

Name
Mobile No
Email id
Password
Address
Profile Image
Location- Delivery

WHO COLLECTS THE INFORMATION?

Your Sensitive Personal Data or Information (SPDI), Personal Information may be collected, received, possessed, stored, dealt with or handled by:

M/s. UB Integrity Solutions Pvt Ltd,

# Arunodaya Nilayam, Ganagaram, Opp. Hanuman Temple, Chandanagar, Hyderabad- 500050, Telangana

We will collect anonymous traffic information from you when you access, browse, use Mato Fresh App. We may collect your Sensitive Personal Data or Information (SPDI), Personal Information about you only as a part of the form made available on the Mato Fresh App

HOW IS THE INFORMATION USED? We use your Sensitive Personal Data or Information (SPDI), Personal to:

To help us provide personalized features
Tailor Mato Fresh App to your interest
To deliver your orders placed through Mato Fresh App
To get in touch with you – while you fill the details specified in the form available through Mato Fresh App
To preserve the history as governed by existing law or policy

We use contact information internally to:

Direct our efforts for improvement

Generally, we use anonymous traffic information to:

To provide you a better and more personalized service
Help diagnose problems with our server
Administer Mato Fresh App
To understand how people use Mato Fresh App

PURPOSE OF COLLECTION

We may collect your Sensitive Personal Data or Information (SPDI), Personal Data for the following purpose

To deliver and fulfill the orders placed by you through Mato Fresh App
To send you updates regarding the orders placed by you through Mato Fresh App
To facilitate payments regarding the orders placed by you through Mato Fresh App
To send emails,sms regarding the orders placed by you through Mato Fresh App
To send offers, information relating to Mato Fresh App
To enable you to place orders through Mato Fresh App

DISCLOSURE POLICY IN COMPLIANCE WITH RULE 6 OF THE IT RULES 2011

We may share your sensitive personal data or information, personal information with third-parties for the purpose as specified in this policy.

The sensitive personal data or information may be disclosed to any person, if such disclosure is required for a lawful purpose connected with a function or activity of Mato Fresh App

The sensitive personal data or information may be disclosed, where the disclosure is necessary for compliance of a legal obligation.

We do not rent, sell, publish or share your sensitive personal data and we will not disclose any of your personally identifiable information unless:

we have your permission
to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threat, punishment of offences and to the safety or security of any person, violations of Mato Fresh App‘s terms of use or to defend against legal claims;
Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

Sharing your sensitive personal identifiable information is entirely voluntary. You need not register with us in order to browse, access Mato Fresh App. However, you may be required to provide your Sensitive Personal Data or Information, Personal Information while placing orders by filling the form made available through Mato Fresh App

WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?

To protect against the loss, misuse and alteration of the information under our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), we have in place appropriate physical, electronic, technical, operational and managerial procedures.

Our servers are accessible only to authorized personnel and your information is shared with respective personnel to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your sensitive personal identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By browsing, accessing, using Mato Fresh App as also while filling up the form made available through Mato Fresh App in whatsoever manner, you agree that we shall have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties including any cyber-attacks.

HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?

To correct or update any information you have provided while filling the details specified in the form made available through Mato Fresh App, you can update or correct the inaccuracies therein through your registered account. However, you shall be responsible for informing us the same.

POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on Mato Fresh App and seeking your consent while you fill the details specified in the form made available through Mato Fresh App